What to Expect

Our aim is be a successful domiciliary care provider that is trusted to care.

Anyone associated with Caretime Services can expect a high quality service that is flexible and tailored to the needs of the service user, in order to attain as high quality of life as possible.

Service users can expect to be given every opportunity to participate in the formulation of their care and support, as well as being informed of the policies, decisions and plans that affect them.

The people we visit can expect to be given as much privacy as possible, with due respect and by making sure confidentiality is maintained.

Everyone associated with Caretime Services will be treated equally irrespective of age, gender, ethnicity, religion or sexual orientation.

It follows that we expect our service users to treat our carers and office staff equally, show due respect and protect their confidentiality.